faq

Frequently asked questions

How do I book an appointment?


All appointments can be booked through my direct link here. You can always find me on www.schedulicity.com and then search my business name, Michele Burns Esthetics, and city, Concord, NC. There is also a link in my Instagram Bio, or click the Book Now button on my Facebook page.




How do I find you on social media?


I am on both Facebook and Instagram . I would love to have you follow me! I post information on the products and services I use and how they can help you. I love to educate and empower my clients with information. Your skincare results are 20% me and 80% what you do at home!!




How do I buy a gift certificate?


Instant, printable gift certificates are available here!




Do I need to wash my face prior to my appointment?


There is no need to wash your face beforehand as I start all my services with a gentle double-cleanse to remove any make-up, dirt and impurities.




Can I shower/wash my face after my facial?


Unless you are scheduled for a deep peel, you may shower and/or wash your face after the facial appointment with a gentle cleanser.




How long will my appointment take?


All my facials are scheduled for 60 minutes with the exception of the MBE Signature Facial which is 90 minutes. I book for additional time before and after your appointment to allow for questions and to reset the room for the next client. My goal is to ensure you never feel rushed when you are with me.




When can I expect results?


Results will vary among clients, however most see an improvement after their first appointment.




What services do you offer? How much do they cost?


All services and pricing can be found here




I have sensitive skin. What facial do you recommend?


Whether you choose the MBE Signature facial or the Custom facial, I customize ALL of my facials to treat "sensitive" skin. We will thoroughly go over your skin type and needs before we begin. Many of my clients have told me that their skin isn’t sensitive anymore after using my services and products.




What products do you use?


I use DNA Skin Institute products. You can only purchase this line from a licenced esthetician. I chose DNA Skin Institute skincare because they are the best combination of science, results and organics. After being in the industry for over a decade I have been forunate enough to see what works and what doesn't. I don't want to waste your time, and more importantly I don't want to waste your money. You may check out their products here.




What can I do about the brown spots on my face?


Facials + Product Pigment caused from sun exposure, hormones and/or inflamation can be tricky. Depending on the cause, regular facials plus the right product can make your skin more evenly toned. I would suggest making an appointment so we can set you on the right path to glowing skin. The best, most important thing you can do to prevent any further pigment issues is to wear sunscreen.




Is DNA Skin Institute Vitamin A Serum like Retin A?


Yes and No. This natural form of Vitamin A is derived from fish and is more gentle than other Retin A products. DNA Vitamin A Serum will not inflame your skin or make it red/sensitive. It is not necessary for you to see your skin peeling for it to be an effective product. The cells are regenerating microscopically.